Letter from the Editor – by Dan Vander Hey

0 Welcome to the Spring Issue of Workforce Solutions Review. The past few months reflect a continued wait and see approach that we are all taking towards the economy, politics, COVID-19 and what 2021 holds for business, technology and the workforce in general. At its best, we are encouraged by impressive labor numbers and signs of economic recovery as business ...

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Preparing HR Technology for the New (Post Pandemic) Normal – by Jessa Kilgore

0 As we prepare our organizations for the ever-evolving response to COVID-19, we wonder what the future of work will look like after we are safe to return to ‘normal’. Most companies are continuing their COVID-19 work policies and postponing the full opening of their offices at least until this summer. While no one can predict the future, some organizations ...

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We Are No Longer Users, But Owners and Gatherers of Information – by Dennis Hill

+2 The governance role over employee information of human resource professionals has long been established. The very nature of employee information, from payroll details to performance reports, requires discretion and confidentiality. In recent years, emerging laws worldwide, including the General Data Protection Regulation (GDPR, 2016) in the European Union and the California Consumer Privacy Act (CCPA, 2021), delineate between those ...

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Best of Breed or Unified Solution? You Decide!

0 Best of Breed or Unified Solution? You Decide! There are times when the opportunity is just too good to pass and jumping in on one of the favorite topics of workforce technologists everywhere is definitely one of those can’t miss discussions. The topic has been a significant discussion of debate for at least four decades and probably goes much ...

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Employee Experience Solutions – What’s all the Hubbub? – by Michael Rudnick

0 The spotlight is shining brightly on the concept of employee experience (EX) and a number of software products with the same moniker have come to market recently that are well worth understanding. Companies see strong correlations on many metrics that are driving the employee experience, including higher employee satisfaction and lower turnover, better customer satisfaction and even higher Earnings ...

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In Employees We [Must] Trust: Using Employee Monitoring Software for Good and Not Evil – by Michael M. Moon, PhD

0 As companies have been feverishly trying to mobilize to address the challenges they face in response to COVID-19, new ways of working and defining worker expectations are top of mind. In the initial stages of reacting to COVID-19 many IT leaders scrambled to secure computers for their workers, provide remote access that could support increased network traffic, and make ...

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