The Digital Transformation Elephant

You have probably have heard the often-told story about the blind men and the elephant. A quick reminder: several blind men surround an elephant trying to determine what the creature is. One blind man feels the elephant’s trunk and claims the creature is a snake while another blind man feels one of the legs and claims that the creature is ...

0ShareMore

Needed: Better Technology to Collaborate and Communicate

In Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power, Michael Mankins and Eric Garton make the case that the competitive advantage for modern organizations lies in their workforce. When financial capital was scarce back in the industrial age, companies focused on optimizing their financial resources. Now, in the knowledge age, financial capital is abundant. However, innovative ...

0ShareMore

Three Questions to Ask Before Building the HR Chatbot

With the release of the new Samsung smartphone, another artificial intelligence agent, “Bixby,” joins the market already occupied by IBM’s Watson, Apple’s Siri and Amazon’s Alexa. According to the search engine, There is a Bot for That; there are over 300 registered chatbots. A recent Wall Street Journal article estimates that there are 30,000 chatbots to date. HR is one ...

0ShareMore

Information Architecture and the HR Chatbot

Human resources departments are increasingly using chatbots to help answer HR questions such as compensation issues and how to plan for retirement. Chatbots are perfectly suited for these questions because of the recent advances in artificial intelligence technology. Today’s chatbots are becoming proficient at interpreting natural language questions, scanning vast amounts of data, and then constructing a response that best ...

0ShareMore

Augmenting the Workforce with Chatbots

I’m an accidental HR professional. I started my government career as a paralegal and then moved into business management and project management. However, I have been an IT developer ever since I received a Commodore 64 for my fourteenth birthday. I have worked in two dotcoms and present at developer conferences on my latest prototypes in open source applications. I ...

0ShareMore

Communication Tips for HRIT Projects

It is a well-known observation in project management that 90% of the project manager’s work is communication. As projects have grown in complexity and value, organizations can no longer tolerate having only 30% of projects be fully successful (as reported in the Standish Group’s 2015 CHAOS report [https://www.infoq.com/articles/standish-chaos-2015]). In the past three years, I have examined the concept of project ...

0ShareMore

Low-Cost Ways to Train Employees in Data Analysis

HR analytics has been firmly established as a necessity for HR departments both large and small. Every day there are new vendors, consultants, and software companies that will provide all types of analytics to help you engage employees, strategically plan your workforce, improve your recruitment efforts, and optimize nearly all of your HR processes. However, with this increased demand, finding ...

0ShareMore