Three Questions to Ask Before Building the HR Chatbot

With the release of the new Samsung smartphone, another artificial intelligence agent, “Bixby,” joins the market already occupied by IBM’s Watson, Apple’s Siri and Amazon’s Alexa. According to the search engine, There is a Bot for That; there are over 300 registered chatbots. A recent Wall Street Journal article estimates that there are 30,000 chatbots to date. HR is one ...

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Information Architecture and the HR Chatbot

Human resources departments are increasingly using chatbots to help answer HR questions such as compensation issues and how to plan for retirement. Chatbots are perfectly suited for these questions because of the recent advances in artificial intelligence technology. Today’s chatbots are becoming proficient at interpreting natural language questions, scanning vast amounts of data, and then constructing a response that best ...

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Augmenting the Workforce with Chatbots

I’m an accidental HR professional. I started my government career as a paralegal and then moved into business management and project management. However, I have been an IT developer ever since I received a Commodore 64 for my fourteenth birthday. I have worked in two dotcoms and present at developer conferences on my latest prototypes in open source applications. I ...

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Communication Tips for HRIT Projects

It is a well-known observation in project management that 90% of the project manager’s work is communication. As projects have grown in complexity and value, organizations can no longer tolerate having only 30% of projects be fully successful (as reported in the Standish Group’s 2015 CHAOS report [https://www.infoq.com/articles/standish-chaos-2015]). In the past three years, I have examined the concept of project ...

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Low-Cost Ways to Train Employees in Data Analysis

HR analytics has been firmly established as a necessity for HR departments both large and small. Every day there are new vendors, consultants, and software companies that will provide all types of analytics to help you engage employees, strategically plan your workforce, improve your recruitment efforts, and optimize nearly all of your HR processes. However, with this increased demand, finding ...

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All Your HR Technology Questions Answered

by Mick Collins But not here. Though I’m sure such places do exist. Rather, six questions that I would like to answer and for which I actually have a response. Let me explain…. Last week, I participated in a webinar roundtable hosted by IHRIM entitled “HR Technology Trends: Myths, Surprises, and Forecasts“. Joining me were facilitator Jim Pettit (Halyard Health) ...

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Shining the Volunteer Spotlight on Dr. Lynn Turner, HRIP, Professor Emeritus in Management and Human Resources at Cal Poly Pomona

IHRIM shines the Volunteer Spotlight on Dr. Lynn Turner, HRIP, Professor Emeritus in Management and Human Resources at Cal Poly Pomona and a new member of the IHRIM Education Committee. Please tell us a little about your professional life. Currently, I am a Professor Emeritus in Management and Human Resources at Cal Poly Pomona. I teach Human Resource Information Management ...

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