CURRENT ISSUE - 2nd QTR 2021
The Search for the New HR Normal
Letter from the Editor – by Dan Vander Hey
Welcome to the Spring Issue of Workforce Solutions Review. The past few months reflect a continued wait and see approach that we are all taking towards the economy, politics, COVID-19 and what 2021 holds for business, technology and the
Preparing HR Technology for the New (Post Pandemic) Normal – by Jessa Kilgore
As we prepare our organizations for the ever-evolving response to COVID-19, we wonder what the future of work will look like after we are safe to return to ‘normal’. Most companies are continuing their COVID-19 work policies and postponing
We Are No Longer Users, But Owners and Gatherers of Information – by Dennis Hill
The governance role over employee information of human resource professionals has long been established. The very nature of employee information, from payroll details to performance reports, requires discretion and confidentiality. In recent years, emerging laws worldwide, including the General
Best of Breed or Unified Solution? You Decide!
Best of Breed or Unified Solution? You Decide! There are times when the opportunity is just too good to pass and jumping in on one of the favorite topics of workforce technologists everywhere is definitely one of those can’t
Employee Experience Solutions – What’s all the Hubbub? – by Michael Rudnick
The spotlight is shining brightly on the concept of employee experience (EX) and a number of software products with the same moniker have come to market recently that are well worth understanding. Companies see strong correlations on many metrics
In Employees We [Must] Trust: Using Employee Monitoring Software for Good and Not Evil – by Michael M. Moon, PhD
As companies have been feverishly trying to mobilize to address the challenges they face in response to COVID-19, new ways of working and defining worker expectations are top of mind. In the initial stages of reacting to COVID-19 many
Major Tech Announcements Promise Market Disruption – by Josh Bersin
As I wrote in my most recent report, the HR technology market has seen tremendous disruption in the last year or so. That disruption is sure to continue, as evidenced by several announcements from major technology vendors in just
Skills-enabled Job Architecture for an Evolving post-COVID Environment – by Andre Rooks and Sherrie Webster Brown
As we enter the next phase of the pandemic, organizations are looking for answers on how to adapt to new economic realities, employee value propositions, and ways of working. In our experience, many organizations believe the answer to these
Mind the Gap: Harnessing Soft Skills on the Road to Success – Are Experienced Presidents More Effective? – by Mick Collins
Beginning in 1948, U.S. historians have sought to rank order the performance of individual presidents. Despite a wealth of qualitative research into presidential achievements, criteria are highly subjective for assessing comparative performance. In spite of this, periodic studies are
Where HR gets Its Own Staffing Wrong: HCM Cloud Management Cannot be Left to Chance – by Katherine Jones, Ph.D.
The move to cloud computing for core HR and talent applications has provided distinct advantages to HR teams: more rapid access to new features, updates and fixes that don’t require IT intervention, elimination of expensive maintenance contracts, and escape
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Employee Experience as a Team Sport: Key Lessons from the Pandemic – by Anna Tavis, Ph.D
Since COVID19 arrived, it worked like a whiplash as the world moved overnight from distant observation and cautious health advisories to shuttered businesses and populations sheltering in place. By the end of March about 80% of companies shifted close to 70% of their workforce to working from home. Unemployment rates precipitously surged in the US to 14.7% in April and flattened a bit to around 10 % in the fall. The long term projections were troubling showing further cost containment measures pushing unemployment levels up again as the consumption slumped to the unprecedented levels. The recovery debate has taken multiple
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